The Meaning of Quality Policy
The ISO 9001:2008 quality management standard and its goal to continually improve service quality create the necessity to constantly evaluate and improve internal company processes. The successive improvement of these processes is one of the most important factors in ensuring high quality, and ensures the company’s sustainability. Many decisive factors are achieved with the successful observation of this standard – the observation of client needs and the participation of all company employees in providing qualitative work. In turn, activity in accordance with the EN 15038:2006 quality management standard for translation processes published by European Committee for Standardization in 2006 means that our company’s selection of translation specialists, our communication, project management, work process, application of technology and other industry aspects comply with the highest stipulated standards.